Computer People

The other day I called a hotel to get a group reservation rate and I was greeted by a pleasant man's voice. He sounded a little out of breath and enunciated often. He asked if I knew the extension I wanted. If I didn't he said that I could press 0 for the front desk. I didn't know what to do so I waited and then another man's voice came on and said that the hotel hours were such and such and to press 0 if I wanted the front desk. I was confused as to why another man suddenly came on the line. That's when it clicked, these were recordings. Ok, recordings should sound like computers and people should sound like people. Recordings that sound like people are just confusing.